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I rent my home

Meet Moat event 2

I rent my home

We’re here for you, whatever your home, whatever your needs.

Here you can find out what services we provide if you rent your home with us.

What can we help you with today?

Information if you rent your home with us

The Moat Offer

The Moat Offer gives you a clear guide of the services you can expect from us and how we support you. It’s about making everything clearer, simpler, and consistent for you.

Find out more about what we offer our rented, independent and supported customers by reading the information pack and watching this video.

Find out what Moat is responsible for

Information for all customers

Customer news

How we're performing

Our monthly repairs performance update

21
Trending upward

the average number of days for a routine repair.

Last month: 23 days

93 %
Trending downward

of our emergency repairs are completed within 24 hours.

Last month: 94%

81 %
Trending upward

of our customers are satisfied with their completed repair.

Last month: 83%

Published: Wednesday 10 June 2026

Next Update: Friday 10 July 2026

People holding a tablet looking at myMoat

Do more online with the new and improved myMoat!

We've improved myMoat with:

  • more features
  • better repairs updates and
  • a whole new look.

We love it, and we're confident you will too!

Go to myMoat