Our Customer Services Centre will be closed on Friday 18 September from 8am – 1pm for essential staff training. We’re sorry for any inconvenience this may cause you.
You can still report a routine repair, make a payment, or check your account details during this time through myMoat. Visit Help with myMoat | Moat to log in or sign up.
If you’ve got an emergency repair, please call us on 0300 323 0011 - our out-of-hours team will be there to help you.
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Rent and service charges
Rent and service charges
Find out more about the rent and service charges you pay, how to pay them, and the support we offer if you’re in financial difficulty.
