Working with us

Gary Cut Out Taken July2024

Come and join our team

We're looking for people who are passionate about helping others and making a difference. Sound like you? Come and join us!


What's it like to work with us?

We provide safe, affordable homes that make a real and lasting difference by supporting wellbeing, opening opportunities and helping our customers and communities thrive. If you want to join us in making that happen, you’re in the right place!

We love to make a difference, and our customers are at the heart of everything we do. Our culture focuses on inclusion, collaboration, and investing in our colleagues. In turn, this enables us to provide life-changing support for our customers. Based on the positive feedback we’ve received from our colleagues, we’ve been included in The Sunday Times Best Places to Work for three years running - 2025, 2024, and 2023.

Take a look at our video to find out more about us, our colleagues and our purpose.

 


Chris O'Brian on tablet

We welcome you and your ideas

Everyone who works at Moat has something unique to bring to the table. We encourage our colleagues to share new ideas on ways to further improve the lives of our customers and grow our communities. We have regular feedback sessions, surveys, and conversations with colleagues so that everyone’s voice is heard and our words are put into action.

  • Valuing equality and diversity

    We're committed to a fully inclusive hiring process so that everyone feels welcome and gets a fair chance - no matter who you are or where you come from. We recognise that actively considering equality, diversity and inclusion (EDI) is vital to our success and central to our social purpose.

  • Empowering you to be yourself

    We recognise the importance of supporting individuals and empowering them to be themselves. When you apply, we encourage you to provide any information you'd like us to consider when reviewing your application. If there are any adjustments we can make to support you through the recruitment process, we'd be more than happy to help.

Our values: Supporting customers the right way

Our values are reflected in everything we do including monthly one-to-ones, appraisal reviews, and feedback sessions. They’re hung on our office walls and even printed on our mugs in the kitchen! Our values are a reminder of our commitment to customers and how we can work together to support them in the best possible way.

Ethan showing Moat Offer

“I love the collaborative culture at Moat. I work alongside supportive and approachable colleagues in various roles - and we all work together to make a real impact.”

Ethan - Health, Safety and Facilities Officer

  • Our strategy: Our passion for great customer service and quality homes

    We know how important it is for customers to experience safe, well-maintained homes, reliable services and a landlord they can trust – our vision is to give them exactly that.

    Our corporate strategy is built around four key strategic priorities which are clear, focused, and grounded in our responsibility as a landlord. These priorities enable us to support every customer, no matter their situation:

    • Safe, affordable homes customers can trust.
    • Supporting customers to live well and thrive.
    • A confident, capable organisation delivering consistently.
    • A responsible and resilient social business.