Help with myMoat

Image shows Moat colleagues looking at myMoat on tablet

Help with myMoat

myMoat is the quickest, easiest way to contact us and manage
your account. Find out about all the features myMoat offers, view step-by-step guides on how to use it, and sign up here.

Managing your account has never been easier

Our easy-to-use online portal is jampacked with features, giving you 24/7 access to your account where you can report a repair, make a payment, request refunds and much more. With 37 features at your fingertips, myMoat is a safe and secure platform that allows you to manage your account with peace of mind.

Thousands of our customers already use it and love it, why not join them? And coming soon, we're launching a new and improved myMoat!

What can we help you with today?

Ready to get started?

You can start enjoying the benefits of myMoat today. Setting up your account only takes a few minutes. All you need is your surname, date of birth and email address. And you can be confident that your data is secure - myMoat uses industry-standard encryption and sign-on protections.