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Customer newsletters

Customer Newsletter Intro

Customer newsletters

Check out the latest editions of our customer newsletters providing you with useful information, news and customer stories.

Customer Catch Up April 2026 Mockup

Customer Catch-up - April 2026

In this issue, you'll find:

  • Key updates on our repairs service
  • Findings from the latest Customer Scrutiny Panel review
  • Dates for the Big Door Knock 2026
  • Support services available to you
Read the April edition here
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Customer Advocates

Welcome to the latest edition of 'Your Voice, Our Action' - our quarterly newsletter for our Customer Advocates.

In this edition, we’re reflecting on the impact they helped create from the last few months.

Read the Spring edition here

For some of our communities we also produce the following newsletters...

Your Pollards Hill April 2026

Your Pollards Hill - April 2026

In this issue, you'll find all the local news and updates for Pollards Hill residents.

Have a look at the April edition here
Your Stanhope July Cover

Your Stanhope

Welcome to your Summer 2026 edition of Your Stanhope - a local update for all residents of Stanhope in Ashford. Inside this edition, you’ll find:

  • Neighbourhood updates and upcoming events.
  • Activities at the Stanhope Community Hub.
  • Information about helpful services for you and your household.
Read the Summer edition here