How we've helped

Meet Moat event 2

How we've helped

Our Income and Advice Services team are here to offer free, confidential and impartial advice if you’re finding it difficult to manage your rent, household bills, or day-to-day budgeting. 

Take a look at some customers stories of how with our support they've become better off every month.

Kirstie BIMAX Officer

Debbie's story

When Debbie needed help with her benefits, she found personalised face to face support from Kirstie in our Benefits and Income Maximisation team. 

John BIMAX Case Study

John's story

Find out how our customer John is now £970 a month better off using our calculator.

Roger BIMAX Case Study

Roger's story

Find out how our customer Roger is now £1,232.30 a month better off using our calculator.

Paul BIMAX Case Study

Paul's story

Find out how our customer Paul is now £606 a month better off using our calculator.

Ashley BIMAX Case Study

Ashley's story

Find out how our customer, Ashley, was supported through our local community drop-in session.

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We’re here to help

If you are struggling to pay your rent or service charges, please get in touch. Our experienced Income and Advice Services team is always on hand to support you or point you in the right direction for advice.

You can email us at [email protected] or call us on 0300 323 0011.