Our leadership and governance
Our leadership and governance
The Executive team works with the Board and the Committees, to deliver overall strategy and business plans, ensuring risks to the organisation are recognised and managed and performance is monitored.
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Gavin Cansfield
Chief Executive
Gavin joined us as Chief Executive in October 2024 after being Chief Executive of settle. He has over 30 years’ experience working in housing, developing and delivering support services for homeless people, general needs housing, specialist housing for older people and inner-city regeneration. Gavin has a strong commitment to housing, its ability to transform people’s lives and provide a platform from which people can achieve their potential.
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Steve Nunn
Executive Director: Growth
Steve was appointed in April 2009. Having worked in the housing sector since 1989, he brings a wide range of experience in housing management, operations, property services, asset management, shared ownership, estate and social regeneration and development. Prior to joining Moat Steve spent 18 years at the London and Quadrant Group where his last role as Managing Director of the home ownership specialist, Tower Homes, saw him lead on Tower Homes’ three-star audit inspection. Steve is currently a board member of B3 Living and Chair of their Development Committee.
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Carrie McKenzie
Executive Director: Corporate Services
Carrie joined Moat in 2020 and is responsible for leading the strategic direction for People, Communications, Technology, and Data and Transformation. Carrie is passionate about colleagues achieving their full potential and raising the profile of the important work Moat carries out. She is very proud of the fact Moat has been recognised as one of the Sunday Times Best Places to Work in 2023, 2024 and 2025. Prior to joining Moat, Carrie worked for Medway Council where she was an assistant director leading on a large-scale transformation programme and the senior lead for a wide range of operational teams delivering services to the people of Medway. Carrie is a fellow of the CIPD.
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Gloria Yang
Executive Director: Finance
Gloria was appointed in April 2023 to lead on developing and maintaining the financial well-being of Moat and getting to know our customers, people, and partners in order to create and maximise investment opportunities in our communities. She is a passionate advocate of social housing, with a career that spans over 16 years in the sector. Gloria has enjoyed a variety of advisory, executive and non-executive finance roles at several housing associations, most recently at Origin Housing Group as Deputy CEO. She is currently a member of the Credit Committee at MORhomes PLC and Chair of the Audit and Risk Committee for Phoenix Community Housing and is a Fellow member of ACCA.
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Marek Witko
Executive Director: Housing and Customer Experience
Marek was appointed in March 2025 to lead on customer experience within operational service delivery, and to help transform our customer journey. He has worked in the sector since 2000 and has a passion for developing effective customer centred services. He has experience in delivering resident led change within housing management, repairs and maintenance and asset management directorates. Marek has previously worked across the UK within local authorities, local and national associations and the private sector delivering front-line services across multiple tenures.
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David Betteridge
Executive Director: Governance and Compliance
David joined Moat in September 2025 and leads on corporate governance, risk, legal and regulatory compliance, alongside strategy and policy development. He is a senior governance and risk professional with over 30 years experience leading strategic transformation and regulatory compliance across housing, the private sector, and broader public services. David is passionate about enabling Moat to deliver its social mission and maximise the positive impact it has on customers lives. He currently serves as a trustee on the board of Together for Mental Wellbeing, a national mental health charity.
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Garry Knights
Executive Director: Existing Homes
Garry joined Moat in October 2025 and leads on all our property and asset management services, leading on delivering our vital repairs, landlord compliance and planned investment approaches. He is passionate about using data to really drive improvements for our customers, being proactive in how we help customers manage their homes and creating sustainable and thriving communities.
Having working in the construction sector, local authorities and housing associations for over 25 years, he has significant experience in leading transformational change in delivering front line property functions to customers.
Our people are crucial to our success, so it is important that the organisation is led effectively in order to deliver our objectives, targets and our vision to our customers. The Board and the Committees work with the Executive team to deliver strategy and business plans.
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Helen Evans
Chair
Helen joined Moat as Chair of the Board in September 2025, bringing over four decades of senior leadership experience across social housing, local government, and public services.
A highly respected executive and non-executive leader, Helen has built a distinguished career leading organisation through transformation, regulatory change, and strategic growth. Known for authentic and values-led leadership, she has a deep understanding of housing, health, and public sector partnership working.
In addition to their role at Moat, Helen currently serves as a Board Member at Paradigm Housing Group, Deputy Chair and Chair of the Audit Committee at South London and Maudsley NHS Foundation Trust, and as a Board Member of Connected London Living.
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David Brocklebank
Chair of Moat Group Limited Board
David joined Moat’s Board in January 2021. He is currently the Executive Managing Director of Wates Developments Group, having held several roles within the business since joining in 2001. He has 28 years of development experience under his belt, having previously held Directorships with the Berkeley Group and David Wilson Homes. As a prominent figure in the industry, David maintains a keen interest in planning policy, housing delivery and supply. He sits on the Boards of a number of development project companies, is a founding Board member of the Land Promoters and Developers Federation and has sat on the Advisory Committee of the MSc in Sustainable Development at Oxford University.
June 2024: Moat is currently procuring a new repairs service. The Board have considered David's declared interest in Wates and have concluded that an appropriate approach to managing conflict during this procurement period is that David will not take part in discussions nor receive any reports on the procurement exercise.
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Tim Boag
Senior Independent Director
Tim joined Moat’s Board in December 2017 and is Chair of the Investment Committee and the Governance and People Committee. He has had an extensive career including a number of roles throughout Corporate and Commercial Banking with RBS/NatWest. He has led coverage and financing businesses, delivering to customers across a wide range of industry sectors. Most recently he was group managing director Business Finance at Aldermore Bank.
Tim was previously a director of BGF Plc, a company set up to make equity investments in SMEs. He has also been a member of the CBI London Council and Chartered Banker Professional Standards Board. He is currently a volunteer treasurer for local community grounds.
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Caroline Ross
Independent Director
As the former Chief People Officer at Asos PLC, Caroline's particular areas of expertise are building inclusive cultures, people development, leadership and change management. She was also responsible for these areas in a similar role with Flutter Group. Caroline is a Governor at Downe House School, an independent boarding school for girls and joined our Board in November 2020.
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Jeremy Ellis
Independent Director
Jeremy has enjoyed a 27-year career at TUI Travel in customer-centric roles ranging from product management, innovation and business transformation to his most recent six-year stint as Marketing and Customer Experience Director. He has launched several of TUI’s most successful holiday products including their flagship range of Sensatori Hotels and championed the integration of TUI’s end-to-end customer journey across retail, digital, airline, cruise, hotels, destinations and customer service. Jeremy also led TUI’s sustainability strategy and was a trustee of the TUI Care Foundation.
Jeremy is a Director of Jeremy Ellis Consulting.
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Andrew Farmer
Independent Director
Andrew joined Moat’s Board in August 2023 and is Chair of the Audit Committee. He brings a wealth of operational finance and risk experience from his current role as the Chief Financial Officer of South East Water Ltd, a position he has held since August 2015, and from his previous roles in capital intensive sectors which have included positions at Manchester Airports Group and Doosan Power Systems. Qualifying as a Chartered Accountant with Price Waterhouse he then moved into banking specialising in equity capital markets.
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Faith Locken MRICS
Independent Director
Faith joined Moat's Board in February 2025. She is a chartered commercial surveyor and has worked in real estate and the built environment for over a decade in a number of roles including real estate valuation, agency, investment, and development. Faith is passionate about housing and regeneration having worked for one of the UK’s largest developers, Countryside Partnerships (now Vistry Group) managing the design and delivery of large regeneration schemes in London.
Faith is also the Founder of We Rise In, a business dedicated to improving diversity, equity, and inclusion across corporate industries through professional training and development programmes.
Faith sits on the Board of RHP Group and is Chair of their Development & Asset Management Committee. She is also on the Board of Governors at Alleyn’s School, and a Trustee on the Board of The Dulwich Estate.
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Jeremy Stibbe
Independent Director
Jeremy has 40 years of housing experience at both Executive and Non-Executive Director level. He brings expertise in delivering large-scale developments and commercial and property portfolios, along with a passion for excellence in customer satisfaction and safety.
In recent years, Jeremy has focused on transformational change to improve customer experience. He absolutely believes in the value of happy people and teams, and this focus has included cultural change, improving and simplifying operating systems, and introducing a digital service offer.
In addition to Moat’s Board, Jeremy is a Board member with Housing Solutions HA and Chairs Bexley Co (LB Bexley Development Company). Jeremy also chairs the 600-home residents’ association where he lives, experiencing customer service through ‘the other end of the telescope’.
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Gavin Cansfield
Chief Executive
Gavin joined us as Chief Executive in October 2024 after being Chief Executive of settle. He has over 30 years’ experience working in housing, developing and delivering support services for homeless people, general needs housing, specialist housing for older people and inner-city regeneration. Gavin has a strong commitment to housing, its ability to transform people’s lives and provide a platform from which people can achieve their potential.
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Gloria Yang
Executive Director: Finance
Gloria was appointed in April 2023 to lead on developing and maintaining the financial well-being of Moat and getting to know our customers, people, and partners in order to create and maximise investment opportunities in our communities. She is a passionate advocate of social housing, with a career that spans over 16 years in the sector. Gloria has enjoyed a variety of advisory, executive and non-executive finance roles at several housing associations, most recently at Origin Housing Group as Deputy CEO. She is currently a member of the Credit Committee at MORhomes PLC and Chair of the Audit and Risk Committee for Phoenix Community Housing and is a Fellow member of ACCA.