News and updates | Moat

Community News

Thursday 25 June 2026

Pollards Hill customers share their voices for positive action at our Community Partnership Day

Customers, community organisations and local services came together at Pollards Hill.
Customer updates

Monday 01 June 2026

Our Big Door Knock is back – and it's live!

This month, we’re out and about in your neighbourhood again for our Big Door Knock
Customer updates

Thursday 07 May 2026

Celebrating 60 years of homes and communities

We’ve turned 60, and we’re celebrating this milestone with you!
Customer updates

Thursday 30 April 2026

April update on our repairs service

Thank you for your patience and honesty over the past year
Customer updates

Thursday 30 April 2026

The Big Door Knock 2026

The Big Door Knock is back this June – and it’s going to be our biggest one yet!
Customer updates

Thursday 30 April 2026

Improving your online experience

We’ve been listening to your feedback about our website and MyMoat, our online customer portal.
Customer updates

Tuesday 21 April 2026

An important message from Gavin Cansfield, Chief Executive

I’m writing to share an important update about our plans for a long-term repairs service partner.
Customer updates

Monday 16 March 2026

Improving our repairs service

We’re taking the next step in improving our repairs and maintenance service by appointing a long-term partner to support repairs in your homes.