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Working together in our communities

Welcome to Moat

We are a leading housing association in the South East of England building high quality, affordable homes for those in housing need.

More about us
Moat welcomes Building Safety Act

We welcome the new Building Safety Act which received Royal Assent on 28 April 2022. The Act reforms building safety by improving building standards, introducing a new building safety regulator and, critically, giving residents a greater voice.  

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Legislation
Welcoming our new Chief Executive

We’d like to wish a warm Moat welcome to our new Chief Executive, Mary Gibbons, who brings with her a wealth of experience from across the sector. We're looking forward to working under Mary's leadership to continue to develop and improve Moat's services.

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Welcoming our new CEO
Employability Sessions: Supporting customers seeking job opportunities

Morgan Sindall Property Services will be holding employability sessions in Stanhope, Gillingham, and Gravesend, providing customers with support and guidance as they find routes into employment. 

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Employability sessions
Our new repairs and maintenance partner

Our new repairs and maintenance contract officially started on 4 April 2022. Morgan Sindall Property Services is now responsible for delivering all repairs and maintenance services to our properties, works to empty properties and the operation of our out-of-hours call centre. 

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Repairs and maintenance
Energy Cafés: Supporting our customers

Morgan Sindall Property Services will be running Energy Cafés for our customers in Stanhope, Ashford to provide advice and support on energy awareness. The sessions are the first in an exciting programme of social and community activities they’ll be offering as part of their new ten-year contract with Moat.

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Energy cafe
How to report a repair on MyMoat

Logging a repair on MyMoat couldn't be simpler. Watch this handy video for a step-by-step guide: how to report it, how to add more details and even how to track the progress of the repair. It's quick, easy to use and saves you a phone call.

Log in to MyMoat