Welcome to Moat

Following Storms Ciara and Dennis, we have received a record number of requests for repairs. We are working hard to carry out repairs as quickly as possible. Due to the volume of repairs, we will focus on emergency repairs where our residents’ health and safety are at risk, and we may need to rearrange other planned appointments.

Are you looking to buy a home but you're unable to do so on the open market? Have you heard of Shared Ownership but you're confused by what it is? Perhaps you just don't know where to start? If so, take a look at our helpful video to find the answers to your questions. Then, when you're ready, click on the link below and start your journey to home ownership with us!

Our new online customer portal is the easiest and fastest way to manage your account and access lots of services, all in one place, 24/7. It's super user-friendly, brimming with features, and just by signing up you will be entered into a prize draw to win £100 in Amazon vouchers!

We want to have a true partnership with our customers, and one of the ways that we are doing this is building a pool of enthusiastic Customer Advocates, who represent the customer viewpoint to help us review and improve our services.