Welcome to Moat

We’re joining housing associations around the country as we support the National Housing Federation's campaign to fix the housing crisis. In the run-up to the General Election 2019, we're calling for all parties to make housing a priority and invest in more homes of all types. We have over 2,000 new homes in the pipeline and we want to work with the next government to deliver more safe. high-quality homes.

It’s been a busy year as we’ve worked to end housing need. Our Report to Residents highlights the feedback we’ve received throughout the year, how we’ve worked with you to improve our services, and how we’ve continued to build and maintain safe, affordable homes.

Our new online customer portal is the easiest and fastest way to manage your account and access lots of services, all in one place, 24/7. It's super user-friendly, brimming with features, and just by signing up you will be entered into a prize draw to win £100 in Amazon vouchers!

Are you looking to buy a home but you're unable to do so on the open market? Have you heard of Shared Ownership but you're confused by what it is? Perhaps you just don't know where to start? If so, take a look at our helpful video to find the answers to your questions. Then, when you're ready, click on the link below and start your journey to home ownership with us!

We want to have a true partnership with our customers, and one of the ways that we are doing this is building a pool of enthusiastic Customer Advocates, who represent the customer viewpoint to help us review and improve our services.