We're incredibly grateful to our 201 dedicated Customer Advocates - Moat tenants, shared owners, leaseholders, and freeholders – who volunteer their time to represent your needs and preferences. This year, their invaluable input has been crucial in improving our services for all customers. We're committed to continuing this collaborative partnership, ensuring your voice is at the heart of everything we do.
As a Moat customer, you're the true expert on living in your home and community. That's why your perspective is so important to us.
As a Customer Advocate, you'll represent customers' viewpoints to directly shape and improve our services.
There are many ways to get involved, including:
Whether you have a few minutes for a quick survey or want to engage in workshops to scrutinise specific service areas. we'd love to hear from you. By sharing your voice, you'll play a vital role in shaping the future of Moat and ensuring a great experience for all.
Interested in joining the team?
You can register via myMoat, email [email protected], or call 0300 323 0011.
"I'm happy to be part of a voice that influences good and continuing progress."
Abimbola, a Moat customer involved in shaping our strategy
If being a Customer Advocate doesn't suit you, there are other ways to get involved:
Reach out to us using the contact details above to explore these options.
