Today’s the day! The new myMoat is now live and ready for you to explore.

Today’s the day! The new myMoat is now live and ready for you to explore.

Designed using feedback from customers like you, our upgraded portal makes it easier to manage your home and tenancy online.

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Whether you’re reporting a repair in your home or communal area, checking your rent payments, or looking for information about your home and community, you’ll now find everything in a simpler, more personalised experience.

A short video to out the new features of myMoat

Take a quick tour 

Watch our short video to see what’s new and learn how to get the most from your myMoat account.

What’s new in myMoat?

  • Easier to use – a fresh, new design that helps you quickly find what you need
  • More personalised – see information that’s relevant to you, your home and tenancy.
  • Easier repairs reporting – Report repairs, track progress and view all your requests in one place through your new My Requests page.
  • More visibility in your community – View communal repairs, cleaning and gardening schedules plus dates for upcoming estate inspections.
  • Keep up to date – Get clearer progress updates so you always know what’s happening with your requests.

We’ve also kept the features you already rely on, along with the high standards of security and accessibility you expect.

Ready to take a look? Log in today and explore the new myMoat!