News | Moat

Customer updates

Tuesday 11 August 2026

An update on our new customer portal, myMoat

You may have heard that we’re launching a new, improved myMoat this summer.
Customer updates

Monday 10 August 2026

Lanier Doyle, Head of Repairs Partnering gives an update

Since my last update in April, we’ve continued to focus on improving our current repairs service...
Customer updates

Monday 10 August 2026

The Big Door Knock 2026 - the results are in!

This June, our Big Door Knock returned for its second year – and it was bigger than ever.
Customer updates

Wednesday 15 July 2026

Understanding Awaab’s Law

Awaab's Law helps ensure serious housing issues are dealt with quickly and safely.
Customer updates

Tuesday 14 July 2026

Welcome to our new-look website!

We've redesigned our website to make it quicker and easier to find the information, support and services you need
Customer updates

Thursday 02 July 2026

Help us to support you better

Do you or your household members have any vulnerabilities or disabilities?
Community News

Thursday 25 June 2026

Pollards Hill customers share their voices for positive action at our Community Partnership Day

Customers, community organisations and local services came together at Pollards Hill.
Customer updates

Wednesday 24 June 2026

Stay safe and keep cool during the hot weather

With the hot weather set to continue this week, it's important to take extra care.
Customer updates

Monday 15 June 2026

The energy price cap is going up from July – here’s what you need to know:

From July to September 2026, the independent energy regulator, Ofgem, is making a change to the energy price cap – increasing by 13%.
Customer updates

Tuesday 09 June 2026

London grounds maintenance update

If you’re a London customer, here’s the latest on our grounds maintenance service
Customer updates

Monday 01 June 2026

Our Big Door Knock is back – and it's live!

This month, we’re out and about in your neighbourhood again for our Big Door Knock
Customer updates

Thursday 07 May 2026

Celebrating 60 years of homes and communities

We’ve turned 60, and we’re celebrating this milestone with you!