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Damp and mould

Woman holding a mug behind glass with condensation

Spot it, Report it, Sort it

Welcome to our damp and mould awareness campaign page.

Here, you'll find practical advice and tips to keep you and your loved ones safe.

Visit our damp, mould and condensation page Read our damp and mould policy

  • Look out for these common signs of damp and mould:

    • A damp and musty smell
    • The appearance of mould, mildew or black spots on windows, walls, floors, or ceilings
    • Lifting or peeling wallpaper
    • Damp spots or moisture collecting on surfaces
    • Evidence of water damage
    • Walls, floors, or ceilings that feel cold or damp
    • Dark or discoloured patches on walls or plaster
    • Staining to external walls

Damp and Mould campaign video describing how to spot, report and sort damp and mould in your home.

Our Spot it, Report it, Sort it awareness campaign is designed to make it easier for you to recognise the signs of damp and mould early, and know what to do next.

We keep this campaign up to date, so you always have access to the latest advice, practical tips and support. 

Take a look at our campaign video to find out more.

Read our damp and mould guide here

Awaab's Law

From Monday 27 October 2025, a new law called Awaab’s Law came into effect, setting strict deadlines for social housing landlords to investigate and fix damp and mould that presents a significant risk in homes.

We’re committed to tackling damp and mould as quickly as we can, and Awaab’s Law helps support this.

Find out more

Resources

This video gives advice on how to manage condensation and reduce the risk of damp and mould.

Keep on top of condensation

As the weather gets colder, your home becomes more likely to experience condensation - and if left unchecked, this can lead to damp and mould.

To help you manage condensation and reduce the risk of damp and mould, watch our 'keeping condensation under control' video.

This video gives some top tips on how to reduce moisture in your home.

Top tips to reduce moisture

Since we launched our Spot it, Report it, Sort it campaign back in 2022, 64% of damp and mould cases reported occurred in bathrooms or kitchens - these areas are especially vulnerable due to their exposure to moisture and condensation.

Take a look at our 'top tips' video to find out ways you can reduce moisture in your home.