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Customer newsletters

Check out the latest editions of our customer newsletters providing you with useful information, news and customer stories.

Customer Catch-up - April 2026

In this issue, you'll find:

  • Key updates on our repairs service
  • Findings from the latest Customer Scrutiny Panel review
  • Dates for the Big Door Knock 2026
  • Support services available to you
Have a look inside here
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Customer Advocates

Welcome to the latest edition of 'Your Voice, Our Action' - our quarterly newsletter for our Customer Advocates.

In this edition, we’re reflecting on the impact they helped create from the last few months.

Read it here
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For some of our communities we also produce the following newsletters...

Your Pollards Hill - April 2026

In this issue, you'll find all the local news and updates for Pollards Hill residents.

Have a look inside here
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Your Stanhope

Welcome to your Summer 2026 edition of Your Stanhope - a local update for all residents of Stanhope in Ashford.

Inside, you’ll find neighbourhood updates, upcoming events, activities at the Stanhope Community Hub and information about services that may be helpful for you and your household.

Read it here
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