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Stay safe and warm this winter

As the days get shorter and temperatures drop, now’s the perfect time to make sure your home is ready for winter. A few quick checks can go a long way in keeping you warm and safe over the colder months.

Test your heating

Turn all radiator valves fully on, turn your thermostat up, and switch on the heating. Make sure every radiator is warming up properly. Strange noises, cold spots, or no heat at all? It’s better to catch any issues now than in the middle of a cold snap.

Rent with us and spot a problem? Don’t wait – contact Sureserve, our gas contractor, to book an appointment:  call 020 8269 4501, or head to sureserve.co.uk/contact-us

Our gas teams get very busy during cold spells, so call wait times may be longer than usual. We prioritise homes without heating or hot water and work to fix your issue as quickly as possible.

Keep an eye on condensation

When it’s cold outside and warm inside, moisture can build up, especially around windows, and lead to damp or mould. We’ve updated our Spot it, Report it, Sort it campaign with easy tips to reduce condensation and keep your home healthy. You can also learn more about Awaab’s Law and how it helps make homes safer.

Watch our video below to find out more.