Customer Notice ×
Customer update: Our Customer Services Centre is closed today (Thursday 4 June) as our teams visit our communities for our annual Big Door Knock. We’ll reopen at 8am tomorrow.
You can still report a routine repair over on MyMoat. If you have an emergency repair, please call 0300 323 0011 and our out-of-hours team will be there to help.
Thank you for your patience and understanding - we’re sorry for any inconvenience caused.
Steve Nunn, the Executive Director of Growth at Moat, has been appointed as the acting Chief Executive with immediate effect.
Steve White, Moat’s Chair, said “The Board and I are delighted that Steve will be our acting Chief Executive. Steve is well-positioned to lead us during this transitional period. His appointment is fully endorsed by both the Board and the Executive Team, reflecting our commitment to continued success.”
Steve Nunn said "It’s a huge privilege to step into the role of acting Chief Executive. I’ve 15 years of experience at Moat, during which time I've gained a deep understanding of our customers and our services, Moat continues to be committed to providing the best services to our customers.
Recruitment for a new Chief Executive is underway.
