Fraud is when someone tries to take your money or personal information by tricking you. This can happen through unexpected phone calls, emails or text messages, fake websites, or requests that feel urgent or unusual. It can happen to anyone - often when you least expect it.
If you’re worried that something might not be right, you can contact Action Fraud directly on 0300 123 2040. They’re the UK’s national fraud and cybercrime reporting service and can help you understand what to do next.
Staying protected
There are simple steps you can take to help protect yourself and your money:
Talk to someone you trust: If you’re unsure about a payment, message or request, sharing it with a friend or family member can help you decide what to do next.
Keep an eye on your money: Regularly checking your bank statements, direct debits, and recurring payments can help you spot anything out of the ordinary early on.
Need a bit of extra support? If health issues or other challenges make managing your money difficult, it’s okay to ask for help. A relative, friend, or carer can support you in staying on top of things.
We’re here to help
If something doesn’t feel right, you’ve spotted something unusual or you’d just like some support with money worries, we’re always here to listen and support you too. You can email us at [email protected] or call 0300 323 0011.
