We know this time of year can be financially difficult and many of you will be struggling with paying energy and food costs. We are here to help you with your money matters, whether it’s getting the benefits you’re entitled to or support with budgeting.
If you’re finding it hard to pay your bills you’re not alone - whether you rent or own your home with us, help is available. We have lots of information available in our cost of living support pages to find out more.
Cost of living supportPersonalised support
Our Income and Advice team can provide you free, confidential, expert
advice tailored to your situation, over the phone, online, and in person. Get in touch with them today to find out how they can help you.
Online support tools
A quick visit to our website will provide you with helpful information and tools. Discover your full benefits entitlement with our free Better Off Calculator, a handy online tool to help you understand what support you could receive.
Our cost of living support finder includes links to national and local support - covering help with everything from energy bills, food costs and debt advice to government funding, training and education and mental, physical, and emotional wellbeing.
Emergency food support
If you need help with essential food items, your local food bank can provide an emergency food parcel containing at least three days of meals. To get support you may need to be referred for a food voucher. The voucher is then exchanged at your food bank for a food parcel. Our Benefits and Income Maximisation team, your local authority or Citizens Advice Bureau can all help you with getting a voucher.
Visit our local council or county support page for more information
Or call us on 0300 323 0011.
For those of you that have benefit payments due around Christmas, payment dates are adjusted. Payments due on Christmas Day or Boxing Day will be made on Tuesday 24 December 2024. Similarly, payments due on Wednesday 1 January 2025 will be made on Tuesday 31 December 2024.
Pension age residents - don’t miss out!
If you or someone you know is of pensionable age, you should check now to see if you are eligible for Pension Credit. Call us on 0300 323 0011 to speak to our Benefits and Income Maximisation team or check your eligibility on our Better Off Calculator.
