Would you like to be a voice for our customers and share your thoughts on our repairs service? If the answer is yes, we’d love you to be part of our Repairs Forum!
Open to all Moat customers, the Repairs Forum was set up to ensure that Moat and our repairs provider, Morgan Sindall Property Services (MSPS), are accountable to our customers by giving forum members a platform to:
Chaired by Lorraine Ash, a Moat resident, forum meetings take place on a quarterly basis and are attended by customers along with representatives from Moat and Morgan Sindall Property Services (MSPS).
If you would like to become involved too or attend our next meeting, we’d love to hear from you. Please email us at: [email protected] or call 0300 323 0011.
Our next meeting is on Tuesday 17 September (11am to 2pm).
You can attend either in person at our head office (Mariner House, Dartford) or online via Teams.
You’ve told us you want a repairs service that is faster and more reliable. We’ve listened and we’re taking action. Your feedback has been instrumental in shaping our plans for our future repairs service.
Read the latest updates here
