Home

D&M Green Hero

Damp and mould

Keeping you and your home safe this winter

Welcome to our Spot it, Report it, Sort it page

As winter approaches and temperatures start to drop, the risk of condensation in your home rises. Condensation, if left unchecked, can lead to damp and mould, which aren't just unsightly – they can damage your health and home. 

To help you reduce condensation and the risk of damp and mould, we’ve created this brand new landing page with new tools and tips including this ‘Keeping condensation under control’ video!

Top tips to reduce moisture

Since we launched our Spot it Report it Sort it campaign in October 2024, we've received over 1,500 reports of damp and mould from our customers. Over 64% of these cases occurred in bathrooms or kitchens - rooms with excess moisture from everyday activities. It's important to ventilate these areas properly to prevent condensation build-up. 

Watch our new video to find out ways you can reduce moisture in your home.

See our information guide for more tips
Meet the hygrometer!

Did you know that a low-cost tool called a hygrometer, priced around £5, can measure the humidity levels in your home? This simple device can help you identify potential issues before they become problems.

Watch our new video to find out more
Hygrometer Web
Enter our hygrometer giveaway!

Exciting news – we’re giving away 200 hygrometers! To claim yours:

  1. Email us at [email protected]
  2. Type "Hygrometer Giveaway" in the subject line
  3. Include your name and address in the email

The deadline to apply is 31 October 2024 when we’ll randomly select 200 winners and post them their hygrometer. Good luck!

Giveaway terms and conditions
Hygrometer

Report it! 

As soon as you spot any signs of damp or mould, let us know. Don't wait for the problem to get worse. Reporting is easy:

Together, we can ensure your home stays dry, healthy, and free of damp and mould.