Supporting Sarah's journey to independent living

Our customer, Sarah, was eager to live independently but needed a stepping stone to independent living and additional support due to a learning disability. 

Our move-on scheme in Snodland provided the ideal environment, along with extra support for day-to-day activities. The scheme is smaller and easier to navigate, housing Sarah and one other resident in separate bedrooms with shared communal facilities. 

In managing the scheme, we’ve worked closely with I-Say Supported Living Service and Kent County Council. Sarah’s support worker at I-Say visits her and her housemate daily to build up their confidence and skills on their journey to independent living.

Sarah has found the time at her new home invaluable: “It was a big move for me to leave my parents but Moat and I-Say have supported me to feel safe and to help me cope in my own place. I have learned to live independently by practising my skills with support workers and now have more confidence in my own ability to cope.”

After several months at the scheme, Sarah is ready to move on and is receiving support and advice from Moat and I-Say to explore the right housing options for her next move. She’ll continue to receive support from I-Say for her day-to-day needs once she has moved on.  

The journey has been a positive one for Sarah's family, too. Her father, Phil, said: “We were quite anxious about our daughter, Sarah, moving from safe but dependent living with us into her own accommodation but Moat Homes’ provision of a well-maintained, secure property and flexibility in working with a third party supplier of support services (I-Say) has ensured the essential continuity and assurance during the transition.

“Having now proved that she can thrive in accommodation shared with another young lady, Sarah is now ready to take the next step towards independent living by moving to a place of her own and we’re looking forward to continuing our relationship with Moat Homes to enable this.”