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Our shared ownership calculator wins innovation award

Our financial eligibility calculator scooped the top prize for Innovation in Digital Transformation at the Kent Housing Group Excellence Awards 2019.

We are delighted by this recognition of our online tool, which has taken the guesswork out of financial calculations since its introduction in 2017. The award reflects our commitment to embracing a digital-first approach and simplifying paths to home ownership.

KHG Awards 2019 Moat Homes

Louise Gregory, Head of Sales and Marketing, said: “I’m so proud of my award-winning team. We work tirelessly to make sure our shared ownership digital offer is responsive to our customers’ needs 24/7. I could not be more pleased with this recognition in Kent.”

Our unique financial eligibility calculator allows potential shared ownership purchasers to self-assess online, whenever and wherever they wish. Customers can find out within two minutes whether they qualify for shared ownership of properties they are interested in. The calculator is easy to use and accessible around the clock, eliminating the need for lengthier phone assessments.

By collecting key financial data including income, deposit available and any outstanding debt, our team is able to respond quickly to prospective customers and support them on their journey to buying a new home.

To date, the tool has allowed 5,311 people in Kent to self-assess their eligibility and we continue to improve the tool, ensuring that it meets the needs of our shared ownership customers.