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We’re proud to be supporting Housing Day (Wednesday 10 October 2018).
Now in its sixth year, #HousingDay18 plays an important role in raising the profile of social housing and tackling the stigma and stereotypes. This year’s Housing Day event is particularly important as it falls in the middle of the Government’s Social Housing Green Paper consultation and is appropriately themed, ‘The Tenant Voice’.
For the last 50 years we have helped people in housing need. Customers are at the core of everything we do and we will continue to help as many people as possible to enjoy a safe, secure and affordable home.
Eighty five percent of our customers have told us that they are satisfied with the general condition of their home.
“My home is beautiful, the other residents are lovely. I feel safe and secure. If I need help it's available.”
“The flat is excellent, repairs are efficient and done to a great standard, the warden is brilliant and there is a nice atmosphere.”
“We like the house and area very much. We feel very happy. Service is great. Thanks Moat.”
“I have been very happy since I moved in. The flat was lovely and clean and decorated. So it made it easy to move in too. All the residents are friendly. And there is always help from the estate manager, whom is very friendly and helpful.”
“It is a lovely area, a lovely house and myself and children love having our own space and a garden.”
“I am very living here. Happy and contented. Top marks, thank you for giving me a happy home.”
“House is lovely, really happy living here.”
“We absolutely adore this bungalow… We feel very lucky and privileged to be given the tenancy to this place, and can't thank Moat enough. When I tell you that it has dramatically changed my wife's and my own lives considerably for the better, I’m not exaggerating.”
The Government’s Social Housing Green Paper is asking housing associations and councils about their properties and services and encouraging customer feedback. The historical document offers a landmark opportunity for major reform to improve fairness, quality and safety to customers living in social and council housing.
On Monday we will be launching three key questions which will feed into our response to the Government’s Social Housing Green Paper. Don’t forget to log back and have your say.