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Adapting and improving your home

Everything you need to know about adapting and improving your home as an equity loan customer can be found below.

As a customer with an equity loan, you will need to obtain our permission before you carry out any home improvements. We will request details of the improvements you would like to make, as well as information on who is carrying out the work and a copy of estimates for the work.

If you choose to redeem your equity loan, then the added value of the registered improvements will be taken into financial consideration; so it is important that you register any improvements that you have made with us. For further information of works that are classed as improvements, take a look at our homeowners handbook.

If permission is granted for home improvements, it is your responsibility to investigate whether planning permission or building control is required. You will also be responsible for arranging these if needed.


Once you are ready, you can apply using our Home improvements registration form.