Many households are feeling the effects of increasing energy, food and fuel cost. As well as the support of our Income and Advice Services team, there are a number of rebates, discounts and grants available to those who are eligible and in need of support.
Households which fell within council tax bands A - D on 1 April 2022 will receive a council tax rebate of £150.
If you are eligible to receive it and you pay your bill by direct debit, you shouldn’t have to apply for the payment.
If you don’t pay your council tax by direct debit, the approach varies from council to council which means you might have to fill out a form to get it. In this case, it’s worth visiting your local council’s website or contacting them directly to make sure you receive what you’re due. If you’re not sure which local authority you fall under, you can find out here.
Read more about the rebate and eligibility criteria here.
All households with a domestic electricity meter will receive a £400 rebate from their energy supplier. There’s no need to apply as the discount will be automatically applied to your energy bills over a six-month period, starting from October 2022.
Direct debit and credit customers will have the money credited to their account, and customers with pre-payment meters will have the money applied to their meter or paid via a voucher.
The Government will be making one-off payments to more than eight million households who receive “means-tested benefits”. This includes those receiving:
Claimants will need to have been receiving one of these benefits, or have begun a successful claim, as of Wednesday 25 May 2022.
If you are eligible for the grant, it should be paid to you automatically in two lump sums, with £326 paid from Thursday 14 July and £324 in the autumn.
The payment will be tax-free, will not affect the benefit cap and will not affect existing benefit awards.
You’ll find more information on the gov.uk website here.
Pensioners who qualify for the winter fuel payment will receive an additional Government payment of £300 this year. The extra money will be paid directly into their bank accounts. Most winter fuel payments are made automatically in November or December, and eligible groups should receive the additional payment by 13 January 2023 at the latest.
Read more here.
An additional £150 in Government support payments will be paid to eligible claimants on disability benefits.
The financial support will be offered to each disabled individual, meaning households with multiple people on disability benefits will receive multiple support packages. If you are eligible, the one-off payment should be paid directly from September.
Read more about the payments and eligibility criteria here.
The Household Support Fund is a government grant set up to support those struggling during this time. It is run by each Local Authority and information on how to access the fund will be available on your council’s website. If you’re not sure which Local Authority you fall under, you can find out here.
If you receive Housing Benefit or the Universal Credit housing element, you may be entitled to a Discretionary Housing Payment if you are struggling, particularly if you have a shortfall in your rent or have accrued rent arrears. Your local authority will be able to provide you with more information.
Many companies offer discounted broadband rates for low-income households, known as ‘social tariffs’.
Rates start from £10 per month and the two biggest providers are BT and Virgin Media, among others. You can find more information about this scheme here.
You may be eligible for a water rate reduction under the WaterSure scheme.
To qualify for the WaterSure scheme, you need to:
You need to contact your water company directly to benefit from this scheme, but you can get more information here.
Many of the larger energy suppliers offer grants to support those who are struggling to pay. You can find more information on the grants and who’s eligible here.
Switching to a new deal on your mobile phones, insurance and broadband contracts may save you money. The Money Saving Expert website offers free comparison guides, showing you how to get the best prices available.
Online benefit and grant calculators allow you to check whether you’re accessing all of the benefits and grants you’re entitled to. They also provide information on what steps to take next if you’re not claiming what’s due to you.
Some simple changes to the way you and the members of your household use energy may save you money over the course of the year. Take a look at Groundwork’s website here for useful energy-saving tips and advice.
If the rising cost of groceries is making it difficult to afford your food bills, you can find your local food bank here.
If you’re a Moat customer and need a voucher to access your local food, our Moat Foundation team can provide one. Please email firstname.lastname@example.org and a member of our team will get in touch.
If you are struggling to pay your rent or service charges, please get in touch. Our experienced Income and Advice Services team is always on hand to support you or point you in the right direction for advice. You can email us at email@example.com or call us on 0300 323 0011.