Regulatory judgement

As a social housing provider, we are assessed by the Regulator of Social Housing (RSH), which ensures that registered providers are viable, efficient, well-governed, and able to deliver quality homes and services for current and future tenants.

The RSH evaluates us against its Regulatory Standards and grades our performance in three areas: consumer standards (C), governance processes (G), and viability (V).

Our latest judgement was confirmed by the RSH on 18 December 2024 following an in-dept assessment, resulting in a compliant rating of C2/G2/V2.

• C2 means that the RSH found ‘some weakness in our delivery of the outcomes of the consumer standards and improvement is needed.’ 
  
  
• G2 means that we ‘meet governance requirements but needs to improve some aspects of our governance arrangements to support continued compliance.’
  
  
• V2 means that we ‘meet viability requirements. That we have the financial capacity to deal with a reasonable range of adverse scenarios but needs to manage material risks to ensure continued compliance.’

Gavin Cansfield, Moat’s Chief Executive, said “We respect the regulator's fair and balanced decision. We continue to engage actively with the RSH to address areas for improvement and value their feedback. We are fully committed to making the necessary changes and are confident in our ability to improve our performance in the identified areas.”

Our assessment can be viewed in full on the RSH website here.