Do you or your household members have any vulnerabilities or disabilities? We've committed to improving our services by tailoring them to your needs. To do this, we'd like you to let us know if any members of your household have any vulnerabilities and disabilities.
Please take a few minutes to update us via your online customer account, MyMoat. Don't have an online account? Click here to sign up. You can also call us on 0300 323 0011 to update your information.
When you share your specific support needs with us, we can:
We know that everyone's needs are different. This could include:
We are committed to protecting and respecting any personal data you and your family share with us. You can read our privacy statement here.
If you've any questions or concerns about providing this information, please get in touch with us.
Thanks for helping us to improve our services and support.
