We are a leading housing association, owning and managing over 21,000 homes in the South East.
Since Moat was founded in 1966, we’ve grown from managing a single block of flats in Chertsey to housing over 21,000 families and individuals across Kent, Essex, Sussex and London. Through the decades, our purpose has stayed the same – to provide secure, affordable homes for rent and shared ownership to those in housing need.
As a not-for-profit organisation, we reinvest any surplus income we make into maintaining and improving our existing homes and building new ones where they are most needed. Our long development history is an important part of our DNA, and we’re proud of the great homes and communities we’ve helped build, with thousands more in the pipeline.
Providing homes is at the core of what we do, but they’re more than just bricks and mortar. We partner with local authorities to put roofs over the heads of those who might not otherwise have one. Through Moat Foundation, we work in our communities to improve employability, empower local youth, tackle isolation, and create thriving places that people love to live in. We provide support for over 55s in our retirement housing, alongside supported housing for people with learning and physical disabilities and those who are homeless or fleeing domestic abuse.
We’re playing our part in ending housing need and we’re also leading the way. As one of the pioneers of shared ownership, we’ve given thousands of households a boost into home ownership. Sustainability plays a big role in our work as we make sure our new and existing homes are greener, more energy-efficient, and fit for a net-zero carbon future.
Our customers lie at the heart of it all. We work with them to provide a strong and consistent service, all shaped by feedback from surveys, focus groups and our pool of Customer Advocates.
We believe in the power of listening to our customers. Your feedback is highly encouraged and deeply appreciated. Whether you have suggestions, concerns, or compliments to share, our dedicated team is ready to engage with you.Click here to tell us what you think