Privacy statement

At Moat, we're keen to ensure your personal information is kept safe and secure. We've created a downloadable version of our privacy statement that you can save or print for your reference. To view the document, please click here.


‘Cookies’ are small text files sent by a web server to a web browser, which enables the server to collect information from the browser. You can find out more about the way cookies work online at

Moat uses cookies for a number of purposes. For instance, cookies enable us to simplify the login process for registered MyMoat users and they help ensure the security and authenticity of registered users. Cookies also provide the mechanisms for online services and enable traffic monitoring. Visitors to the Moat website who are not registered for MyMoat are sent anonymous cookies to keep track of their browsing patterns and build up a demographic profile.

There are different types of cookies, each of which are defined by the following categories:

Category 1 – strictly necessary cookies
These cookies enable services that you have specifically asked for. User consent is not required for delivery of these cookies.

Category 2 – performance cookies
Performance cookies collect information about how visitors use a website. Web analytics that use cookies to gather data to enhance the performance of a website fall into this category. By using our website, you agree that we can place these types of cookies on your device.

Category 3 – functionality cookies
This type of cookie remembers the choices you make which improve your experience. Functionality cookies are used to remember customer selections that change the way the website behaves or looks. By using our website, you agree that we can place these types of cookies on your device.

Category 4 – targeting cookies or advertising cookies
These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests. Explicit consent is required for these types of cookies to be used; we will ask you for permission before implementing any targeting or advertising cookies.

The Moat website only uses the cookies outlined in categories 1, 2 and 3. While browsing most of our website and accessing many of our services is possible without allowing cookies to operate on your browser, you must have cookies enabled if you wish to access any areas reserved for registered users.

We use cookies to store session information while you are browsing our website. This allows us to improve your browsing experience by remembering your settings and choices. Cookies are a technical requirement for some functions offered on this website; as such, cookies must be enabled if you wish to make use of any of these services. We do not use cookies to store any personal data (other than your login details, where appropriate).

We only use third party cookies for analytical purposes, such as Google Analytics, to help improve the usage of our site and for Twitter feeds. You can opt out of being tracked by Google Analytics across all websites.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see which cookies have been set and how to manage or delete them, visit