Terms and conditions
Our flexible working policy
Flexible working is a key part of Moat’s people strategy. We recognise that our employees’ work / life balance is an important aspect of their quality of life and many people have varied priorities to juggle day to day. This may result from a variety of reasons, including having young children, or a dependant relative, or wishing to pursue a course of part time study. Any employee may apply.
Where the demands of the business allow, managers are encouraged to consider seriously and support any requests from employees for flexible working arrangements that permit them to meet varied commitments.
Many of our roles do not need to be worked strictly 9 to 5, and the organisation can sometimes benefit from having members of the team present over a wider span of time as a result of working flexibly. Key considerations are ensuring that the overall service to our customers is not compromised and employees fulfil their total weekly contractual hours.
Employees usually seek a formal regular flexible arrangement that applies each week, although consideration is also given to ad hoc requests for those things that "just crop up".
The kinds of formal arrangements that employees have already entered into include :-
Core hours working
Employees arrange to start at a time between 8:00am and 10:00am and leave between 4:00pm and 6:00pm. The length of lunch breaks is varied from a minimum of 30 mins up to a maximum two hours.
Condensed working week
Some employees complete their 35 hours a week over four days a week rather than the standard five.
Time in lieu
Employees who work additional hours over and above the contractual requirement by prior arrangement with their manager may seek the agreement of their manager to take time off in lieu up to one day per calendar month.
Working from home
Some roles are not confined to being worked from a specific location – or parts of the role are not confined. In these circumstances, some employees have made arrangements with their manager to work from home on a regular basis (eg one set day per week) or ad hoc as circumstances require.
If you think that you may benefit from flexible working of this nature and are invited to interview, please feel free to take the opportunity to discuss your situation during the interview.
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Conditions of employment
These conditions relate to someone who works full time. If you work part time, your entitlements will be pro-rated.
Hours of work
A standard working week is 35 hours, usually Monday to Friday from 9am to 5pm with a 1-hour lunch break. However, to meet the requirements of their jobs, staff may occasionally be required to work additional hours. Please read on for information about Moat’s flexible working options.
Probation
The post is subject to the completion of a satisfactory probationary period not exceeding six months, during which time every effort will be made to assist you to settle quickly and effectively into your new role.
Annual leave
The basic annual leave entitlement is 26 days per annum (plus bank holidays) of which up to four days may be fixed. These days normally fall between Christmas and New Year when the whole organisation closes.
We recognise that annual leave requirements differ amongst individuals and therefore operate flexibility to allow you to buy and sell holiday within certain parameters. You can buy additional holiday up to a maximum of 35 days each year, or sell holiday down to a minimum of 20 days.
Pension
We have established a group personal pension plan with Norwich Union. If you opt to join the plan we will pay five percent of your salary into your account and you will be required to contribute a minimum of two percent of your salary per month. Members may amend their contributions twice yearly - April and October.
Other benefits
We operate a range of employee friendly policies such as flexible working, and have enhanced our maternity and paternity provisions over and above the statutory requirements.
All members of staff and their immediate family members have access to an Employee Assistance Programme that provides free specialist information, 24 hours a day, from information consultants and counsellors.
We are committed to continually introducing a range of voluntary benefits for staff.
Training and development
We are accredited "Investors in People" and are committed to the training and development of our staff. We will encourage all employees to develop their skills and abilities to their fullest potential. Our management development programmes are accredited with the Institute of Leadership & Management.
Smoking
Moat operates a no smoking policy at all of its premises.