Resident involvement is vital to improving our services and it brings many benefits:
- Services are more likely to meet your needs.
- You are more likely to be satisfied with our services and the neighbourhood you live in.
- Involvement could lead to a better understanding of how Moat works.
- You can gain new skills, make new friends and help to make a difference to all residents.
We encourage residents to set up community groups and residents’ associations to tackle local issues and carry out community projects. Some funding and support is available from the Moat Community Development Team.
Residents of Moat’s sheltered and supported homes are able to get involved in our services in a number of ways:
- In the East we have the Older Persons Working Group (OPWG), which meets every four to six weeks. This group is open to anyone who is over the age of 55.
- We also hold an Older Persons Working Group for the London region which meets every six to eight weeks.
- Within Swale, Bexley and Ashford the Tenant Involvement Group (TIG) meets every three months. These meetings are open to those receiving floating support as well as Moat residents.
- In West Kent there is a Client Involvement Group (CIG) open to all clients in the West Kent area, whether from our schemes or receiving floating support. These meetings take place on a quarterly basis.
- East Grinstead also has a Client Involvement Group open to all clients in the area. These meetings are held on a quarterly basis.