Residents' handbook 




Residents' handbook (for people living in Moat rented properties)


We have updated and amended the residents' handbook to reflect the changes in the way we provide services.

Please click here to view the handbook.

The resident handbook gives you:

  • Information about Moat and the services you receive,
  • Advice and information about your tenancy agreement,
  • Your rights and responsibility as the resident and
  • Our rights and responsibility as the landlord.

We hope you find the information in this handbook useful. Our residents have actively participated in pulling the handbook together and we formally thank them for their involvement.

Please contact us if you have any suggestions about how we can improve the resident handbook by emailing us on customer@moat.co.uk