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Report a repair

Just click here to report your repair on-line! Please note, you can only report a repair for a rented property or a newbuild shared ownership property that is within a defects liability period.

If you are experiencing problems with your gas supply or gas central heating, please call the contractor responsible for your area, details provided below.

Contractor:
Robert Heath Heating Limited

Area covered:
East Sussex, Surrey and London

24 Hr Humber:
0800 169 2337

E-mail:
info@robertheath.co.uk

Contractor:
Swale Heating Limited

Area covered:
Kent

24Hr Number:
0800 731 1886

E-mail:
info@swaleheating.com

Contractor:
R G Francis Limited

Area covered:
Essex

24 Hr Number:
0800 040 7110

E-mail:
enquiries@rgfrancis.co.uk

If you smell gas or are worried about gas safety you can call the National Gas Emergency Number on 0800 111 999.

For more information please visit their website.

If you have any feedback regarding this service, please email the following address info@moat.co.uk. Thank you.

Note: this service is for genuine repair needs. Redecorations and replacements will be covered by our usual work programmes and should not be requested as a repair.

How do I report a fault or repair?

When should I report a repair?

What can I expect after I have reported a repair?

If you have any comments regarding the Housecall programme, please contact us.

Last updated: 19 September 2008