Home ownership services 

We are committed to involving our residents in the provision of our management and services.  If you would like to get involved, please click here.

The Useful information section, provides links to many subjects, including how to report Anti social behavior and information on our repairs service.  Click here for more information.

Our staff are here to help you by answering your questions and providing solutions to your enquiries in a friendly and professional manner. We can assist you with the day to day management of your home, respond to questions concerning your rent account or service charges, help you with information on improvements and communal repairs, or with any questions you may have regarding your lease.  

• Frequently asked questions covers topics such as your lease, repairs, subletting, service charges, noisy neighbours, complaints and more.
• Improvements explains the difference between improvements and maintenance to your property.
• Flexible options explains how to buy a larger share of your home.
• Flexible tenure provides information for Moat shared owners who are facing financial difficulty.
• Thinking of selling and moving on? Use this section to find out how to go about it.
• Financial advice how to contact our Welfare Benefit team for assistance and advice when claiming benefits.

Your home is at risk if you do not keep up rent and mortgage repayments or payments on other loans secured on it.

Please note the value of properties can go down as well as up.