If you would like to request a hard copy of any of the leaflets below please click here for our 'Leaflet order form' or email info@moat.co.uk
How we allocate our properties Allocation guide Anti-social behaviour Anti-social behaviour leaflet Anti-social behaviour policy Anti-social behaviour statement of procedures Anti-social behaviour summary of policy and procedure Building respect and tackling anti-social behaviour Harrassment policy HandbooksHandbook - residents Getting involvedCommunity buildings Getting involved - an invitation to residents Moat's construction skills commitment Residents' newsletters Residents' panel - invitation to join, information and registration form SARA - What is the South Area Residents Association? Working with young people Our service standards 'At your service' customer service standards Financial inclusion and tackling poverty Service standards for people living in sheltered housing Service standards for people receiving our welfare benefits service Service standards - for people who live in shared ownership Equality and diversity policy How to pay rent and service charges Shared owners and leaseholders - your rent and service charges explained Your rent and fixed service charges explain Your rent and service charges explained - shared owners and leaseholders Your rent and variable service charges explained Shared ownersRe-mortgaging and further advance for shared owners Transfer of lease Staircasing Home improvements 100% staircasing and resale Sub-letting for shared owners residents Flexible tenure Information about your leaseEquity loan residentsRedemption of loan Home improvements Re-mortgaging and further advance for equity loans Transfer of lease Sub-letting for equity loan residents MyChoiceHomeBuy step redemption Redemption of MychoiceHomebuy equity loanIn debt?Debt advice leafletMoving Moving home leafletProbationary tenanciesProbationary tenanciesAdaptations policyAdaptations policiesRent and service charges Service charges - summary of rights and obligations Your rent and fixed service charges explained Your rent and service charges explained - shared owners Your rent and variable service charges explainedInsuranceLow cost home contents insuranceIf you would like to request a hard copy of any of these leaflets please click here for our 'Leaflet order form' or email info@moat.co.uk
Anti-social behaviour
Handbooks
Getting involved
Our service standards
How to pay rent and service charges
Shared owners
Equity loan residents
Redemption of MychoiceHomebuy equity loan
In debt?
Moving
Probationary tenancies
Adaptations policy
Rent and service charges
Insurance
If you would like to request a hard copy of any of these leaflets please click here for our 'Leaflet order form' or email info@moat.co.uk