Help us shape our repairs service! 




We would like your help in planning a new style repairs service. We want to hear your ideas and views and what you think an excellent service should look like, so we can build these into our current repairs service, as well as shape our plans for the future. For example:

  • Would you like to have more choice of appointment slots, including evenings and weekends?
  • An annual health check of your home?
  • Reduced cost if you take responsibiilty for some repairs?

You can take part by emailing us at innovation@moat.co.uk or phoning our customer service centre on 0845 600 1006.