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Contact Moat

Moat locations and contact details

Customers can contact us in the following ways:

By telephone

0845 600 1006 (General enquiries)

01233 647396 (Stanhope only)

0845 359 6161 (Help to Buy and shared ownership enquiries)

Or if you prefer you can text us on 07786 202 505.

By email

customer@moat.co.uk (General enquiries)

stanhopecustomer@moat.co.uk (Stanhope only)

marketing@moat.co.uk (HomeBuy and shared ownership enquiries)

Online

You can use MyMoat to give us your feedback and ideas. Alternatively, visit our feedback page if you'd like to download a compaints, compliments and comments form.

Our office locations

Please see below a list of our offices and their locations

Mariner House, Dartford – central office

Open to the public between 8am and 5pm, Monday to Friday.

Mariner House, Galleon Boulevard, Crossways, Dartford, Kent, DA2 6QE

For a map and directions to Mariner House, please open the links below:

Harlow

By appointment only between 9am and 5pm, Monday to Friday.

Suite 43-46, The Latton Bush Centre, Southern Way, Harlow, Essex, CM18 7BL

Maldon

Open to the public from Monday to Thursday, 8.30am until 5pm and on Fridays from 8.30am until 4.30pm.

Maldon District Council, Council Offices, Princes Road, Maldon, Essex CM9 5DL

Medway

By appointment only between 9am and 5pm, Monday to Friday.

MHS Homes head office, Broadside, Leviathan Way, Chatham, Kent, ME4 4LL.

Pollards Hill

Open to the public from 9am until 5pm, Monday to Friday.

50 Montgomery Close, Pollards Hill, Mitcham, Surrey CR4 1XT

Stanhope, Ashford

Open to the public between 9am and 5pm, Monday to Friday.

The Stanhope Centre, 67A Otterden Close, Stanhope, Ashford, Kent TN23 5TH

Sevenoaks

Please note that our office at Tubs Hill has closed, and Moat staff are based at Sevenoaks District Council / Police Station.

By appointment only between 9am and 5pm, Monday to Friday.

Sevenoaks District Council offices, Argyle Road, Sevenoaks, Kent, TN13 1HG