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Home > About moat
We want the best employees at Moat; people who believe in our customer service ethos are ambitious for themselves, for our customers and for Moat.
We hold Investors in People (IIP) status and invest heavily in staff development. To ensure that we are providing the best possible service to our staff, we conduct a staff survey every other year.
This is what our 2011 survey said:
Moat employees enjoy a wide variety of benefits and excellent training and development opportunities. We believe in developing our own staff and empowering them to make decision. Here’s a selection of the benefits we offer all staff:
We also have a range of voluntary benefits including:
We want to be a leader in the housing sector, providing affordable homes which allow more people to move into home ownership, and outstanding services to those who rent homes with us.
Above all, we aim to deliver the services that you want, need and expect by living our values, and becoming a truly customer-hearted organisation.
It's what we're MADE OF:
We are divided into four directorates as follows:Executive Office:
Communications and Public AffairsHR and Business Support
Housing and customer services:
NeighbourhoodsCustomer OperationsProperty ServicesDevelopment and new business:
Sales and Marketing DevelopmentFinance and corporate services:
IT and IS Accounting ServicesRisk management
We value the contribution a diverse range of people can bring to Moat and we are committed to treating all employees with dignity and respect. Our policy captures our commitment to equal opportunities and diversity.
Our equality and diversity policies are available on this website for anyone to read.We will always strive to ensure that our services meet the needs of individuals and communities where we work.For more information about Moat and the work we do, please browse the rest of our website.
Moat, Mariner House, Galleon Boulevard, Crossways, Dartford, Kent, DA2 6QE