Tenant Services Authority 

All registered housing associations, including Moat, are regulated by the Tenant Services Authority (TSA). The TSA is the independent regulator for affordable housing in England and the full range of their regulatory powers came into force on 1 April 2010. The TSA believes that access to good quality housing improves lives and is a foundation of strong communities. They work in partnership with both landlords and tenants to improve the standard of service for tenants and residents.

Over the next three years, the main priorities for the TSA are to:

• secure a fair deal for tenants and residents
  
• protect the taxpayer
  
• deliver modern and effective regulation

For more information on the TSA please visit their website on http://www.tenantservicesauthority.org/